Friday, September 26, 2008

The Bar-On EQi Model

The Bar-On EQi Model of emotional intelligence is a predictor of success at work. It measures intrapersonal, interpersonal, stress management and adaptability attributes, basically the general mood of a person which ultimately predicts effective performance.

Research also links Emotional Intelligence (EI) competencies in leaders to three driving forces of competitive advantage; the ability to:
1) deliver superior products and services;
2) attract and retain the best people; and
3) create opportunities for growth and innovation to take individuals and organizations into the future.

The ultimate goal is to have a balanced assessment of intrapersonal, interpersonal, stress management and adaptability attributes. These skills are defined as follows with the subscales that are most important in a work setting:

Intrapersonal: Concerns the inner self. It determines how in touch with your feelings you are, how good you feel about yourself and your life. Success in this area means that you are able to express your feelings, be independent, feel strong and have confidence in expressing your ideas and beliefs.
--Self-Regard—Ability to accept oneself as basically good even with the negative aspects and limitations; self-assured & confident.
--Emotional self-awareness—Ability to recognize one’s feelings, differentiate between them, know why you have them and recognize how they affect others.
--Assertiveness—Ability to express feelings, thoughts and beliefs and stand up for oneself without being aggressive or abusive.
--Independence—Ability to be self-directed in your thinking and actions. To be free of emotional dependency.
--Self-Actualization—Realizing one’s own potential capabilities and trying to improve oneself; involving self in pursuits that lead to a rich, meaningful life.

Interpersonal: This scale concerns people skills. Those who do well in this area tend to be responsible and dependable. Success means you understand how to interact with and relate well with others. They inspire trust and function well as a team.
--Empathy—Ability to recognize, understand and relate to the feelings of others. Being able to read others and show concern.
--Social Responsibility—Ability to show self as a cooperative, contributing and constructive member of a group. Showing concern for others. Doing things that do not benefit you directly.
--Interpersonal Relationships—Ability to maintain mutually satisfying relationships characterized by intimacy and affection.

Adaptability: This scale concerns one’s ability to respond to a wide range of difficult situations. Success means you can grasp problems, devise solutions, deal with issues and resolve conflict.
--Reality Testing—Ability to differentiate between what you experience (feel) and what objectively exists—seeing things as they are versus how you want to see them.
--Flexibility—Ability to adjust one’s emotions, thoughts and behavior to changing situations and conditions. Able to change. Being agile, open and tolerant to new ideas.
--Problem Solving—Ability to identify and define problems as well as generate and implement potentially effective solutions.

Stress Management: This scale concerns one’s ability to withstand stress without falling apart or losing control—usually calm, rarely impulsive and coping well under pressure.
--Stress Tolerance-Ability to withstand adverse events and stress without falling apart by actively and positively coping with stress.
--Impulse Control-Ability to resist or delay an impulse, drive or temptation to act. Can be composed, level-headed and control anger.

General Mood: This scale concerns your outlook on life, your ability to enjoy yourself and others and your overall feelings of contentment.
--Optimism--Ability to look on the brighter side and maintain a positive attitude even in the face of adversity. (Focus on the future.)
--Happiness—Ability to feel satisfied with life, to enjoy yourself and others and to have fun. (Focus on the present.)

References:
http://business.usi.edu/mbea/2007/2007ABE-Kench.pdf
http://www.reuvenbaron.org/bar-on-model/psychometric-aspects.php

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